Updated 5-20-2020

Online scheduling is now live for both virtual visits and well visits.

 

Updated 5-19-2020

We have expanded our in-office visits to well child exams for patients of all ages. We want to make sure all our patients stay healthy and up to date on their vaccines. We have made a few modifications to ensure that we are keeping our clinic as safe as possible for our patients.

Our process has changed to allow for social distancing and decrease exposure to our staff and patients. When you arrive in the parking lot you will call our office and our front desk staff will check you in over the phone and tell the nurse that you have arrived. When the nurse has an exam room ready they will call you and have you come up to the clinic. Prior to coming into the clinic you will be screened for symptoms and have your temperature checked. Everyone over the age of 2 will be required to wear a mask or face covering for the duration that they are in the clinic. We are also asking that only one parent per child attend the appointment. To allow the other parent to be a part of the appointment you may use speaker phone or FaceTime during the appointment.

We are continuing to clean our office frequently throughout the day. All exam rooms and equipment are cleaned between each patient. Our staff are screened upon arrival to work and are required to wear a mask while they are in the clinics. We are continuing to evaluate and update our procedures as we receive more information regarding COVID.

We are continuing to see sick patients and those with injury or other concerns through virtual visits and we are bringing in as few children as possible and only in the late afternoons when we are finished with the well child physical exams, allowing for thorough cleaning afterwards.

With these modifications to our usual practices we feel comfortable we can care for your children securely and we look forward to seeing you in the office!

 

Updated 5-7-2020

At The Children’s Clinic we are very excited to begin to see more of you in the office following the announcement from Governor Brown regarding medical practices expanding care.  We are continuing to make sure we do this in the safest way possible. 

We have expanded our in-office visits to include 4 and 5 year olds and 11 and 12 year olds who are due for their annual exams.  We are continuing to bring in infants 2 years and under.  We want to make sure all our patients stay healthy and up to date with vaccines.  We will be screening anyone coming into our office, requiring face coverings for all patients and staff, cleaning thoroughly before, between and after visits and limiting the number of people in our clinic to maintain social distancing.  We are continuing to reassess our procedures to be sure we can continue to be safe before increasing our visits any further.

Beginning May 18th we will begin scheduling well child visits of all ages. We expect to have our online scheduling option to be available by the end of May to allow for easier scheduling.

We are continuing to see sick patients and those with injury or other concerns through virtual visits and we are bringing in as few children as possible and only in the late afternoons when we are finished with the well child physical exams, allowing for thorough cleaning afterwards.

With these modifications to our usual practices we feel comfortable we can care for your children securely and we look forward to seeing you in the office!

 

Updated 4-23-2020

As a clinic we are taking extra measures to keep the clinic as safe as possible. During the morning we are only seeing healthy patients under the age of 2 for well child exams and very limited in person visits for older healthy children. Our schedulers are working hard to contact all families that are coming into the clinic to ensure that there are no signs of illness prior to them coming for their appointment. We are only allowing one parent per patient to limit the number of people in our office at one time and throughout the day. We are also recommending that all families follow the advice of the CDC and wear a mask or some type of face covering to the appointment. All of our staff from the front desk, to the nurses and providers are wearing masks throughout the day. Our staff are washing their hands between patients and very frequently throughout the day. Between each patient we are completely wiping down the exam rooms with sanitizing wipes. We are also ensuring that frequently touched surfaces in the clinic are cleaned throughout the course of the day. We are cleaning all of our instruments – scales, measuring tapes, stethoscopes, otoscopes – between patients.

All of our illness visits are starting with a virtual visit with a provider. Once the provider has had the opportunity to talk with the family and discuss symptoms and do a virtual examination of the patient, they will then determine if an in person visit is necessary. The goal of starting with a virtual visit is to limit how many sick patients come to the office and this allows us to avoid bringing in a patient that could possibly be infected with COVID. If a patient needs to come to the office following a virtual visit – examples of reasons to come in to the office, check ears, leave a urine sample, obtain a strep swab – the provider will determine the best way for this to occur while limiting exposure to other patients and clinic staff. All in person visits in the afternoon will be coming through our isolation doors so we can keep our waiting rooms clean for the healthy patients the following morning.

 

Updated 3-25-2020

We have many requests daily for COVID-19 tests for patients in the outpatient setting. We at TCC have very limited testing capability and are following the strict guidelines by the Oregon Health Authority and the CDC. These guidelines are part of a the massive effort to conserve personal protective equipment (PPE) which must be worn to administer each test, and to avoid overloading the laboratories processing the tests already for hospitalized patients.

For mild illness that does not require hospitalization, the advice remains the same: stay at home and isolate until symptoms are resolved.

If you are sick and need some advice from a physician we have TeleHealth appointments available 7 days a week! Please call the clinic to schedule.

For further reading in this, please see the linked article:

https://www.washingtonpost.com/health/2020/03/21/coronavirus-testing-strategyshift/

Updated 3-19-2020

The Children's Clinic is here for you. Our doctors can now help your family over your smartphone or computer. Please call our office to schedule your TeleVisit.

The Children’s Clinic is monitoring the evolving situation with COVID-19 and following Centers for Disease Control (CDC) recommendations.  So far, experience with this virus, has shown healthy kids and infants are not experiencing severe illness.  While there is potential for severe sickness with COVID-19, there are also many cases of mild illness.

Call The Children’s Clinic if your child has:

  • A worsening cough or difficulty breathing.
  • A fever for longer than 72 hours (3 days).

Ways to prevent contracting COVID-19:

  • WASH HANDS with soap and water for 20 seconds or use an alcohol-based hand sanitizer if unable to wash hands.
  • Avoid touching your face, mouth and nose with unwashed hands.
  • Avoid contact with others who are sick.

Ways to prevent spreading COVID-19:

  • STAY HOME if you are sick.
  • Take care of mild symptoms at home.
  • When coughing or sneezing do so into your sleeve or a tissue and then wash your hands.
  • Clean surfaces like door handles and countertops

 

COVID-19 symptoms are similar to seasonal influenza:

  • Fever
  • Bad cough
  • Difficulty breathing
  • Shortness of breath

Additional COVID-19 Resources:

https://www.cdc.gov/coronavirus/2019-ncov/index.html

https://www.who.int/health-topics/coronavirus

https://www.aappublications.org/news/2020/02/28/coronavirus022820